Giving users local administrator rights is a major security risk. At the same time, some users sometimes need higher authorization to be able to install or change something in their IT environment.

With Admin by Request, you give the right access – at the right time – without giving up control. The solution logs all actions, can set approval requirements, and scans files in real time to block malware.

Advantages:

• Reduces the risk of malware and incorrect changes
• Users no longer need separate admin accounts
• Possibility of approval process for increased eligibility
• Full traceability – all activity is logged centrally
• Simplifies everyday life for both users and the service desk

The Admin by Request service allows temporary administrator rights to be managed in a controlled and secure way. When a user needs higher authorization – for example to install an application – it can be approved centrally, automatically or manually, depending on the policy.

All actions are logged for full transparency and compliance. Executable files can be scanned directly for malware, further enhancing security. Service desks can also use the system to help users remotely – without needing full access to the user’s computer themselves.

This solution eliminates the need for separate admin accounts, minimizes vulnerabilities and provides a safer working environment – both for users and the IT organization.