Sleepingfox Hotel Group – Lars-Jerker Molin
IT support that never checks out
Challenge
When Sleepingfox Hotel Group needed to change IT partners, they wanted to take a holistic approach to their IT environment. The hotels’ business systems are critical to the business – and must function without interruption, regardless of the time of day. There was a clear need to move from daytime support to 24/7 monitoring with a higher level of service.Solution
GDM provides extended operational and monitoring services with 24/7 support. Specialists respond to problems and resolve incidents quickly.The result
The services have improved the stability of the IT environment. Sleepingfox sees GDM as its external IT department and values the proactive cooperation.
For Sleepingfox, high availability is crucial. With GDM, we have a partner that monitors systems around the clock, acts quickly and drives IT development forward – with a personal and committed approach. They are our IT department that is always available.
“We use GDM for all our IT services, they take care of the whole thing. The biggest benefits are the personal contact we have and we feel safe in the knowledge that GDM’s help is just a phone call away.”
Lars-Jerker Molin
CEO, Sleepingfox Hotel Group
Facts about Sleepingfox Hotel Group
Sleepingfox Hotel Group AB is a hotel management company that operates personalized hotels under the Best Western Hotel & Resorts brand.
Today Sleepingfox operates 6 hotels in Sweden, they are located in Stockholm city, Bromma, Sundsvall, Borlänge, Linköping and Tällberg. They also operate a hotel in France. In total, there are about 120 hotels in Sweden that are affiliated with the Best Western group.
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