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Novacura – Johan Melander

GDM took an obvious role as a strategic IT partner.

Challenge

Novacura needed a reliable partner to operate and monitor its solutions based on the low-code platform Novacura Flow and the business system IFS Applications. Operating the system in-house was never an option – the focus was instead on finding an IT partner with the right expertise and level of security.

As several of Novacura’s customers have security-classified operations, it was crucial that the partner operated in Sweden or Norway and was certified according to ISO-27001. GDM met these requirements.

Solution

The partnership is based on high standards of security, availability and flexibility. GDM provides customized IT infrastructure for each customer solution, with a particular focus on uptime and service level. Novacura contributes expert knowledge of the systems, while GDM is responsible for technical operation and monitoring – around the clock, all year round.

The result

GDM enables Novacura to offer its customers scalable and cost-effective complete solutions. The collaboration strengthens the company’s competitiveness and is an important prerequisite for continued growth and service development in the Nordic market.

Novacura describes GDM as a solution-oriented and reliable partner with smooth dialog and high availability. Together they build long-term relationships with customers – on a technically stable and secure foundation.

Novacura works with businesses that place high demands on safety, availability and quality. GDM’s ISO-certified operating environments and local presence create the right conditions – regardless of solution or industry. With GDM as a partner, we are equipped for the future – with security, availability and technical expertise, they are a partner that meets both our and our customers’ requirements.
“The collaboration with GDM provides economies of scale, flexibility and efficiency. Through the collaboration, Novacura can offer cost-effective comprehensive solutions and become more competitive.”

Johan Melander
Novacura

Facts about Novacura

Novacura delivers benefits to businesses by combining efficient business processes with effective IT solutions. Founded in 2005, the company currently has around 100 permanent employees in 11 locations in six countries and a number of consultants in an international network.

Novacura’s head office is located in Billdal/Nya Hovås, about 20 km south of central Gothenburg.

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